Terms of Service

1. Introduction

Welcome to Nomo Home Phone, a cloud-based telephone number parking and call forwarding service provided by Prairie Voice Networks. By using our services, you agree to comply with and be bound by the following terms and conditions outlined in this document.

2. Account Registration

To use Nomo Home Phone, users must create an account on our platform. You agree to provide accurate, current, and complete information during the registration process. Prairie Voice Networks reserves the right to suspend or terminate accounts found to contain false or misleading information.

3. Service Overview

Nomo Home Phone allows customers to park their telephone numbers and forward calls based on their preferences. Monthly and annual subscription plans are available. Learn more in our Acceptable Use Policy.

4. Billing and Refunds

Customers may cancel their subscription at any time. Monthly customers will not be entitled to a refund for the current billing period.

Annual customers are entitled to a pro-rated refund if they choose to cancel their subscription, provided they have completed a minimum term of 3 months.

5. Number Portability and Account Cancellation

Customers have the right to port their telephone number out of Nomo Home Phone at any time. This action will result in the cancellation of their services.

Customers must not cancel their Nomo Home Phone account before initiating the port out process for their telephone number. Failure to comply with this condition will result in the forfeiture of the telephone number.

If a pro-rated refund is applicable to the customer, it will be initiated upon the successful completion of the number porting process.

Learn more in our Cancellation Policy.

6. Outbound Calls

Once a telephone number has been ported into Nomo Home Phone, customers are unable to make outbound calls from that number. Consequently, customers are exempt from 911 fees and taxes associated with outbound calling services.

7. Termination of Services

Prairie Voice Networks reserves the right to suspend or terminate services to any user found to be in violation of these terms of service. Termination may occur without prior notice.

8. Privacy and Data Security

Prairie Voice Networks values the privacy and security of user data. Our privacy policy outlines the measures taken to protect your information. By using Nomo Home Phone, you agree to the terms outlined in our Privacy Policy.

9. Changes to Terms

Prairie Voice Networks reserves the right to modify or update these terms of service at any time. Users will be notified of changes through the email associated with their account. Continued use of Nomo Home Phone after such modifications constitutes acceptance of the updated terms.

10. Governing Law

These terms are governed by and construed in accordance with the laws of Saskatchewan, Canada.

For inquiries or concerns, please do not hesitate to contact us.