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1. General Use
Nomo Home Phone, provided by Prairie Voice Networks, is designed for personal use and is not intended for business use. Users are expected to engage with the service responsibly and in compliance with the terms outlined in this Acceptable Use Policy.
2. Monthly Forwarded Minutes
Each Nomo Home Phone plan includes a maximum of 1500 forwarded minutes per month. These minutes can be utilized for call forwarding as per the user’s preferences.
3. Overage Fees
Users exceeding the allocated 1500 forwarded minutes in a given month may be subject to overage fees. Prairie Voice Networks reserves the right to charge an overage fee of $0.03 CAD or $0.02 USD per additional minute beyond the included allowance.
4. Heavy Abusers
To maintain fair usage and ensure the quality of service for all users, Prairie Voice Networks reserves the right to identify and take action against heavy abusers. Heavy abusers are defined as users consistently exceeding reasonable usage patterns, negatively impacting the service’s performance for other users.
5. Actions for Heavy Abusers
In cases of heavy abuse, Prairie Voice Networks reserves the right to take the following actions:
a. Overage Charges: Implementing overage charges for excessive usage beyond the allocated minutes.
b. Service Cancellation: Cancelling the services for users consistently and significantly exceeding the reasonable usage limits, adversely affecting the overall quality of service.
6. Monitoring and Enforcement
Prairie Voice Networks employs monitoring mechanisms to identify instances of heavy abuse. Users found in violation of this Acceptable Use Policy will be notified, and appropriate actions will be taken to address the issue.
7. Reporting Violations
Users are encouraged to report any suspected violations of this Acceptable Use Policy by contacting Prairie Voice Networks at abuse@nomohomephone.com. Prompt reporting helps maintain the integrity and performance of the Nomo Home Phone service for all users.
8. Governing Law
This Acceptable Use Policy is governed by and construed in accordance with the laws of Saskatchewan, Canada.
By using Nomo Home Phone, you acknowledge that you have read, understood, and agree to be bound by this Acceptable Use Policy. If you do not agree with any part of this policy, please refrain from using our services.